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Troubleshooting
Troubleshooting
The exact error messages DMARCS shows, what each one means, and how to fix it.
5 articles
Domain verification and DNS problems
"CNAME not found yet", Record Wizard verification failing, and no data after publishing DMARC: what each means and the fix.
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A trusted sender is failing, or a result looks wrong
Why forwarded mail fails SPF but still passes DMARC, and what to do when a certificate shows expired but isn't.
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SSO and SAML login errors
Every SSO error message DMARCS shows, from "SSO not configured" to "SAML Auth Failed" and OIDC token errors, with the cause and fix for each.
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BIMI logo and certificate upload errors
"Security Violation: the SVG could not be parsed" and "Invalid VMC file": why the upload was rejected and how to produce a file that passes.
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429 "Too Many Requests" and other rate-limit errors
What a 429 means in the app versus the API, how long to wait, and what the rare 503 "Rate limiting temporarily unavailable" means.
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